wait..
If you have questions about our international experiences, School Houses, or work placements, please get in touch.
We are happy to guide you before, during, and after the experience.
Please use the contact form below to send us your enquiry.
This is the best way to contact us, as it allows us to collect the information needed to identify you and understand your needs.
We normally reply within 48 working hours.
While you wait, you may browse the website — you’ll find a complete overview of all pages and clear explanations of how our programmes work.
If you prefer to be contacted by phone, please indicate this clearly in your message.
If you would like us to call you back:
send us a message via the contact form
specify:
your phone number
preferred days and times over the next few days
We will schedule a dedicated call accordingly.
? Call-back hours (GMT):
Monday, Wednesday and Friday — 8:00 to 12:00
If you are available at other working hours, please let us know and we will do our best to accommodate.
Messages sent via email or WhatsApp are handled with the same response times.
WhatsApp is recommended for short, practical questions
Email or the contact form is recommended for longer or more detailed enquiries
The office hours listed above refer to commercial, administrative and technical assistance.
In case of emergencies during an ongoing experience, 24/7 assistance is guaranteed, both:
remotely
on site, whenever needed
This applies to all registered students and participants.
You are welcome to contact us if you are:
a parent or student considering an international experience
a school or teacher interested in partnerships
a host family wishing to become a School House
a company or organisation offering unpaid work experience
Please select the relevant option in the contact form so we can respond efficiently.
Registered users may use our internal messaging system.
Safely and in compliance with privacy laws, you may message all the people involved in your experience, including:
School House Hosts
Work Tutors and Human Resources
Parents and School Tutors
Underage students (where applicable)
Messaging is available only after a student or parent has begun the process.
For safety and security reasons, full emergency contact details are provided exclusively to students and their families before departure.
If you are already registered and enrolled, need to access emergency procedures, please visit our "Emergency Procedures and contacts" page (you must be logged in and enrolled for this link to work)
Learn in a FLASH Ltd
20–22 Wenlock Road
London, N1 7GU
United Kingdom
This is a registered office address and not a hosting location.
We are currently developing dedicated AI-powered assistants to support:
parents and students
School Houses and Work Tutors
For this reason, we prefer to keep this page focused on direct contact and personalised support, rather than a static FAQ section.